Ensuring your privacy is a commitment of Elllas Linda Leve Livre Comercio de Artigos de Vestuario Ltda, hereinafter referred to as ELLLAS.
This Privacy Policy contains information on the collection, use, storage, treatment and protection of the personal data of users and visitors to our website https://www.elllas.com.br, with the aim of demonstrating absolute transparency regarding the matter and clarify to all interested parties about the types of data that are collected, the reasons for the collection and the way in which users can manage or delete their personal information.
By using our services, you understand that we will collect and use your personal information in the ways described in this Policy, under the Data Protection rules (LGPD, Federal Law 13.709/2018), the consumerist provisions of Federal Law 8078/1990 and other rules of the applicable Brazilian legal system.
Thus, ELLLAS, in the role of Data Controller, is bound by the provisions of this Privacy Policy.
1. What data do we collect about you and for what purpose?
Our website collects and uses some of your personal data, in order to enable the provision of services and improve the user experience.
To register on the website's platform, the USER must inform: full name, e-mail, telephone (optional) and password. From them, we can identify the user, in addition to ensuring greater security for their access. This information will be stored following the highest standards of quality and security.
The registration data will be used to: (i) Identify the USER; (ii) Record USER purchases; (iii) Send promotions, releases and newsletter; (iv) Assist in the communication between ELLLAS and the USER; and (v)
The personal account created on the site contains personal information and is therefore protected by a password generated by the USER himself to guarantee his privacy and security. The USER is solely responsible for safeguarding his password to access the website. In case of forgetting, the user must request a new password in the registration area on the SITE.
To prevent unauthorized access to your account and your personal information, choose your password appropriately, avoiding using your own date of birth, marriage or similar that may be considered as obvious passwords.
ELLLAS may use your personal data as follows:
When a transaction is carried out through the SITE, ELLLAS may use information regarding that transaction and share it with partners so that the transaction is successful (eg payment gateways, banking institutions, among others);
To offer services, products or notifications regarding the SITE or its partners;
For the generation of aggregated information, development of studies and research regarding the use of the SITE;
Personal, anonymous or aggregated data may be shared with third party partners of ELLLAS for the purposes of the proper functioning of the SITE.
ELLLAS may also disclose your personal information to:
Comply with a court order, subpoena, search warrant or other legal process, in accordance with the limits allowed by the legislation in force as long as they do not infringe the rights of the USER;
Comply with legal, regulatory or administrative requirements of any government authorities;
Protect and defend ELLLAS, its subsidiaries and/or affiliates, as well as its officers, directors, employees, attorneys, agents, contractors and partners, in connection with any legal action, claim or dispute;
Enforce the Terms of Use signed on the ELLLAS SITE https://www.elllas.com.br/;
To avoid imminent physical harm;
In the event that your actions on our SITE violate any law, our Terms of Service, or any of our usage guidelines for products or services provided by ELLLAS.
Through the USER's contact information, ELLLAS may send:
Marketing actions;
SERVICES news;
promotions,
Events; and,
Other communications that they deem necessary. The user may opt out of receiving notifications at any time through the link provided at the end of each email or by accessing the account settings.
2. How do we collect your data?
The collection of data is done through the registration made by the USER during the registration of the order.
In order to provide the best possible service to the USER, to guarantee the proper functioning of the SITE and within the limits permitted by the legislation in force, ELLLAS will collect, store and may transmit or make available to partners the data and information provided by the USER when carrying out the registration on the SITE, not limited to the information required for registration (example: IP, location, etc.).
It is important for the USER to keep his/her personal registration information up to date so that the data in the systems are always true and so that, if necessary, we can effectively contact the USER. ELLLAS is not responsible for the veracity of the data provided by its USERS, such veracity being their sole and exclusive responsibility.
3. Consent
It is with your consent that we process your personal data. Consent is the free, informed and unequivocal manifestation by which you authorize ELLLAS to process your data.
Thus, in line with the General Data Protection Law, your data will only be collected, processed and stored with prior and express consent.
Your consent will be obtained specifically for each purpose described in this policy, evidencing ELLLAS' commitment to transparency and good faith towards its users/clients, following the relevant legislative regulations.
By using our services and providing your personal data, you are aware of and consenting to the provisions of this Privacy Policy, in addition to knowing your rights and how to exercise them.
At any time and at no cost, you may withdraw your consent. It is important to highlight that the revocation of consent for the processing of data may imply the impossibility of the proper performance of some functionality of the website that depends on the operation. Such consequences will be informed in advance.
4. What are your rights?
ELLLAS assures its users/customers of their rights as provided for in article 18 of the General Data Protection Law. This way, you can, free of charge and at any time:
Confirm the existence of data processing, in a simplified way or in a clear and complete format;
Access your data, being able to request them in a readable copy in printed form or electronically, safe and reputable;
Correct your data, when requesting its edition, correction or update;
Limit your data when unnecessary, excessive or treated in violation of the legislation through anonymization, blocking or deletion;
Request the portability of your data, through a registration data report that ELLLAS treats about you;
Delete your processed data based on your consent, except in cases provided for by law;
Revoke your consent, disallowing the processing of your data;
Inform yourself about the possibility of not giving your consent and the consequences of the refusal.
5. How can you exercise your titleholder rights?
To exercise your titleholder rights, you must contact ELLLAS through the following available means: [email protected]
In order to guarantee your correct identification as the holder of the personal data object of the request, it is possible that we request documents or other evidence that can prove your identity. In this case, you will be informed in advance.
6. How and for how long will your data be stored?
Your personal data collected by ELLLAS will be used and stored for the time necessary to provide the service or to achieve the purposes listed in this Privacy Policy, considering the rights of data subjects and controllers.
In general, your data will be kept as long as the relationship between you and ELLLAS lasts, that is, as long as the USER does not express his desire to have his data deleted. At the end of the period of storage of personal data, these will be deleted from our databases or anonymized, except for the hypotheses legally provided for in article 16 general data protection law, namely:
Compliance with a legal or regulatory obligation by the controller;
Study by research body, ensuring, whenever possible, the anonymization of personal data;
Transfer to a third party, provided that the data processing requirements set forth in this Law are respected; or
Exclusive use of the controller, access by a third party is prohibited, and provided that the data is anonymised.
That is, personal information about you that is essential for the fulfillment of legal, judicial and administrative determinations and/or for the exercise of the right of defense in judicial and administrative proceedings will be maintained, despite the exclusion of other data.
The storage of data collected by ELLLAS reflects our commitment to the security and privacy of your data. We employ technical protection measures and solutions able to guarantee the confidentiality, integrity and inviolability of your data. In addition, we also have security measures appropriate to the risks and control access to stored information.
7. What do we do to keep your data safe?
To keep your personal information safe, we use physical, electronic and managerial tools aimed at protecting your privacy.
We apply these tools taking into account the nature of the personal data collected, the context and purpose of the treatment and the risks that possible violations generate for the rights and freedoms of the holder of the data collected and processed.
Among the measures we adopt, we highlight the following:
Only authorized persons have access to your personal data
Access to your personal data is only done after the commitment of confidentiality
Your personal data is stored in a safe and suitable environment.
ELLLAS is committed to adopting the best postures to avoid security incidents. However, it is necessary to point out that no virtual page is entirely safe and risk-free. It is possible that, despite all our security protocols, problems that are solely the fault of third parties may occur, such as cyber attacks by hackers, or also as a result of negligence or imprudence by the user/customer.
In case of security incidents that could generate risk or relevant damage for you or any of our users/customers, we will inform those affected and the National Data Protection Authority about what happened, in line with the provisions of the General Data Protection Law. Data.
8. With whom may your data be shared?
In order to preserve your privacy, ELLLAS will not share your personal data with any unauthorized third party.
Your data may be shared with our commercial partners: e.g. payment gateways, banking institutions, among others.
Every time the USER performs financial transactions through the SITE, ELLLAS will collect all relevant information and may disclose it for specific purposes of using the SITE.
The USER hereby authorizes ELLLAS to notify third-party payment service providers if it has reason to believe, at its sole discretion, that the USER is involved in any activity considered illegal, that violates the rights of any person, that violates any provisions of this Policy or that lead to the suspension or termination of access to the SITE.
ELLLAS uses the most current technologies in the encryption industry to receive, store and transfer data from USERS.
ELLLAS will use its best efforts to ensure that personal information is not accessed by third parties in an improper manner and outside this Privacy Policy.
ELLLAS partners receive your data only to the extent necessary to provide the contracted services and our contracts are guided by the data protection rules of the Brazilian legal system. However, our partners have their own Privacy Policies, which may differ from this one.
In addition, there are also other hypotheses in which your data may be shared, which are:
Legal determination, application, requisition or court order, with competent judicial, administrative or governmental authorities;
Case of corporate movements, such as merger, acquisition and incorporation, automatically;
Protection of ELLLAS' rights in any type of conflict, including those of a judicial nature.
9. Cookies or browsing data
ELLLAS uses Cookies, which are text files sent by the platform to your computer and stored there, which contain information related to website navigation. In short, Cookies are used to improve the user experience.
ELLLAS will use Cookies to address, assign an identifier and store the navigation data of a user on its website. If you do not want these files to be stored on your computer, simply reject the notification when accessing the SITE.
By accessing our website and consenting to the use of Cookies, you acknowledge and accept the use of a navigation data collection system with the use of Cookies on your device.
ELLLAS will use the data obtained to:
Improvement of ELLLAS;
In-house development research,
Elaboration of statistical data;
Analysis of USER behavior in general and other important measurements so that you can always provide a quality service;
Develop anonymous and aggregated data, which may be used for economic purposes.
You can, at any time and at no cost, change permissions, block or refuse Cookies. However, the revocation of consent for certain Cookies may prevent the correct functioning of some platform features.
To manage your browser's cookies, just do it directly in the browser settings, in the Cookie management area.
You can have more information about the Cookies we use and how they work in our Cookies Policy, available at this link https://www.nuvemshop.com.br/politica-de-cookies
10. Amendment to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time, mainly in terms of adaptation to any changes made to our website or in the legislative field. Any changes will come into effect as of their publication on our website.
By using our services and providing your personal data after such changes, you consent to them.
11. Liability
ELLLAS provides for the responsibility of agents who act in data processing processes, in accordance with articles 42 to 45 of the General Data Protection Law.
We are committed to keeping this Privacy Policy up to date, observing its provisions and ensuring compliance.
The entire content of this SITE, including texts, graphics, images, layouts, sounds and any other information, is the property of ELLLAS, which holds the copyright over them. The copyright protection of the mentioned content extends in cases of reproductions or copies obtained from this SITE. No content may be modified, transmitted, reproduced, published, licensed, transferred or sold without the prior written consent of its owner.
The SITE may display virtual catalogs of pieces and previous collections, as a way of maintaining the memory of the ELLLAS brand, without the pieces necessarily being among the items for sale on the SITE.
The colors of the products presented on the SITE may vary in tone, differing from the original colors, since they depend on the technology of the monitors of each user, in such a way that differences can occur without this representing a defect or lack of clarity in the information provided about the products.
ELLLAS guarantees secure purchase protection to its users due to the use (add name of secure purchase service used by the site), which encrypts and protects data sent by users via the Internet. The system guarantees the user that his information and transactions will be saved and protected at the time of purchase. All information used in our system, from the password to payment data, is encoded, thus preventing any type of alteration or consultation by third parties.
In addition, we are also committed to seeking technical and organizational conditions that are safely able to protect the entire data processing process.
12. Disclaimer
As mentioned in this Policy, although we adopt high security standards in order to avoid incidents, no virtual page is entirely risk-free. In this sense, ELLLAS is not responsible for:
I – Any consequences arising from the negligence, imprudence or malpractice of users in relation to their individual data. We guarantee and are only responsible for the security of the data processing processes and the fulfillment of the purposes described in this instrument.
We emphasize that the user is responsible for the confidentiality of access data.
II – Malicious actions by third parties, such as hacker attacks, unless proven culpable or deliberate conduct by ELLLAS.
We emphasize that in case of security incidents that may generate risk or relevant damage to you or any of our users/customers, we will inform those affected and the National Data Protection Authority about what happened and we will take the necessary measures.
III – Inaccuracy of the information entered by the user/client in the records necessary for the use of ELLLAS services; any consequences arising from false information or information entered in bad faith are entirely the responsibility of the user/client.
At no time will ELLLAS, its directors and employees be liable for any damages, losses, expenses, performance failure, interruption, defect, virus and/or failure of the system and/or browser, data package, or even unavailability from the website.
13. Final provisions
Any problems, suggestions or questions should be communicated through the following channels [...] (e-mail and customer service number, if any):
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Ellas Linda Leve Livre Comercio de Artigos de Vestuario Ltda
CNPJ: 45.701.809/0001-89
Address: Rua José Rodrigues Povoas, 29 - Gamboa - Cabo Frio
Phone: +55 (21) 99956-9073
email: [email protected]
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